We use VPN to secure our privacy on the internet. Although VPN stands for Virtual Private Network, it is also known as a privacy-protection tool. While connecting to the VPN server users face lots of errors. Today in this article I will discuss an error among the most common errors while connecting to the VPN server and how to Fix Network Connection Between Computer & VPN Server.
If you encountered this error The network connection between your computer and the VPN server was interrupted. This can be caused by a problem in the VPN transmission and is commonly the result of internet latency or simply that your VPN server has reached capacity. Please try to reconnect to the VPN server. If this problem persists, contact the VPN administrator and analyze the quality of network connectivity. So, don’t worry you are in the right place.
This error is labeled with VPN error code 807 connection between your computer and the VPN server was interrupted due to VPN transmission.
Why does the Network Connection Fail While Connecting to the VPN Server?
Most of the users reported this error. It is caused due to VPN transmission or maybe due to internet latency and your VPN server has been reached to its max connection capacity.
Following are also the reasons behind the error The network connection between your computer and the VPN server was interrupted:
- Incorrect Hostname or IP address.
- Third-party AntiVirus software.
- Failed to establish a tunnel.
- Unable to reach locations beyond the VPN server.
- The attempt of a VPN connection is rejected.
- An authorised connection was accepted.
- Using the wrong type of VPN.
Methods of How to fix? “The Network Connection Between Your Computer and VPN Server was Interrupted” Error on Windows 10.
We have listed some best methods to fix this error on Windows 10.
Method 1: Disable Firewall
Sometimes Windows firewalls block the access of the VPN server and VPN Client. You just need to disable the firewall temporarily. Follow the below step to disable the firewall:
Step1: Press the window button on the keyboard and type, “Firewall and network security” (its system setting), and select the best match from the search result.
Step 2: Now you can see the 3 options namely:
- Domain network
- Public network
- Private network
Click on each option one by one and select, turn off (Not Recommended) the “Microsoft Windows firewall defender”
Once you turn off the firewall, try to reconnect to the VPN server.
Note: Don’t forget to turn on the Microsoft Windows firewall defender.
Method 2: Uninstall Antivirus
Antivirus also causes problems while connecting to the VPN server. better to uninstall all of them, Follow the below step to uninstall properly on windows 10.
Step 1: Press the window button on the keyboard and type, “App and features” (its system setting), and select the best match from the search result.
Step 2: Now select the antivirus application that you have installed on the system from the below list, and click on that and then click on the uninstall button, Or, you can search by name in the search field.
Step 3: Follow the uninstall process.
Step 4: Once done, restart your computer and try to connect to the VPN server.
Once the issue has been resolved successfully you can re-install the antivirus software.
Also Read – How To Fix VPN Connection Failed Due to Unsuccessful Domain Name Resolution?
Method 3: Change VPN Type.
Try to change VPN connection type:
Step 1: Open your VPN application, and go to the “Settings”.
Step 2: Navigate to “Security or Connection type”.
Step 3: Now, change the connection type to “Point to Point Tunnelling Protocol (PPTP)” or Automatic and then see if it works.
Whether the issue is resolved or not, if still facing VPN error 807 the advisory of some users is to use automatic settings instead of using Point to Point Tunneling Protocol (PPTP).
Method 4: Try connecting to different VPN locations.
Sometimes that particular VPN server deals with high traffic. That’s why your connection was interpreted. The solution is to try to connect different region VPN servers. This might fix that issue.
Method 5: Clear unnecessary history, cookies, and registry from your computer.
In some cases, VPN error 807 can appear due to leftover cookies or registry entries that are interrupting your VPN. Try to clear all registries, history, and cookies from your computer. You can do it manually but it takes too much time. That’s why special software is made to remove history, cookies, and registries from your computer. CCleaner is a great software for all these tasks. Just install this software on your machine and perform the scan, after a successful scan clears all history, cookies, and registries. I am sure this software will help you to fix these VPN errors easily.
Method 6: Check the login credentials.
Sometimes incorrect login credentials can lead to this VPN 807 error with other errors. Make sure that you are entering the correct login credentials to avoid this error. Also, make sure that your VPN IP address is correct.
Method 7: Change your router settings.
If you keep getting VPN error 807 on your system. So, maybe there is a problem with your router. According to community forums, if you want to use a VPN properly then you need to open certain ports.
So, to do that:
Step 1: Open your router setting
Step 2: Enable the below options:-
- Protocol 47 GRE
- Port 1723 for PPTP VPN
- VPN Pass-Through
To do it properly please check your router manual or ask for assistance from your Internet Service Provider (ISP). Keep in mind that PPTP is required to work with a VPN, but if you are not able to enable it, you can use the SSTP protocol.
Method 8: Try changing the VPN address
You can face VPN error 807 due to the wrong VPN address. For correcting this just remove http:// from the VPN address.
Follow the below steps to do it:
Step 1: Open your VPN and go to Settings.
Step 2: Navigate to the VPN address.
Step 3: Now just change the VPN address from
there might be a slash (/) from at the end of the VPN address. make sure to remove that also. After all, these changes check if the problem is resolved.
Method 9: Try a different VPN client
The method is Last but not least, If the error VPN appears continuously, then it’s time to switch your VPN client. Several best VPNs are available in the market. You can choose as per your requirement.
There are some other methods mentioned below you can try:
- Restart your computer: After trying many methods, numerous software and settings. You need to reboot your computer to save all changes.
- Restarting your router: Sometimes your router or modem might encounter certain glitches. Better to restart your router or modem. Once the router or modem is booted up, check if the problem is still there.
- Reinstall VPN Client: Sometimes wrong or corrupted installation can be a factor in this error, and that can cause this as well as many other errors. Try to re-install your VPN client with a proper installation guide. This process can fix the problem so try it once. Keep in mind Sometimes the Windows default uninstaller software is unable to remove all the remaining files of that specific application. So, leftover files may prevent reinstalling VPN properly. You can use the best uninstaller software to remove files completely of unwanted software safely from your computer.
There is one software that can help your PC clean up to provide fast speed. Which is Avast Cleanup Premium, you can try it.
Conclusion: Fix Network Connection Between Computer and VPN Server
I hope this article helps you to fix the “The Network Connection Between Your Computer and VPN Server was Interrupted” Error on Windows 10”.Using considerable easy methods. You can follow methods one by one to fix this issue.
After using several methods, If you are unable to fix the network connection between your computer and the VPN server was an interrupted problem. Then there might very high chance that your system is affected by some dangerous virus or malware.
In such a case, it’s advisable to scan your computer. According to security experts, malware or viruses can damage your computer. You can scan your computer with an in-built windows defender scanner or you can choose premium antivirus software with the capability to remove such dangerous viruses or malware. If you still face that error you can install a fresh copy of windows on your computer.